Terms of Service

Welcome to Custom Web Tools. These Terms of Service ("Terms") govern your use of our website, applications, and services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms.

1. Acceptance of Terms

By creating an account or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use our Services.

2. Description of Services

Custom Web Tools provides web-based logistics calculators and utilities designed for freight brokers, fleet managers, shippers, and logistics professionals. Our tools include but are not limited to:

• Shipping rate calculators
• Distance and route calculators
• Fuel cost estimators
• Freight quote tools
• Other logistics-related utilities

3. Account Registration

To access certain features of our Services, you must create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and update your account information
• Keep your password secure and confidential
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use of your account

You must be at least 18 years old to create an account and use our Services.

4. Subscription and Payment Terms

4.1 Free and Paid Services

Some tools offer free usage with limitations. Paid subscriptions provide additional features, higher usage limits, and premium functionality.

4.2 Billing

• Subscription fees are billed in advance on a monthly or annual basis
• One-time purchases provide lifetime access to the specified tool
• All payments are processed securely through Stripe
• Prices are subject to change with 30 days' notice

4.3 Refunds

We offer a 14-day money-back guarantee for new subscriptions. Refund requests after this period will be evaluated on a case-by-case basis. One-time purchases are non-refundable after 14 days.

4.4 Cancellation

You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period. No partial refunds are provided for unused time.

5. Acceptable Use

You agree not to:

• Use the Services for any unlawful purpose or in violation of any laws
• Attempt to gain unauthorized access to our systems or other users' accounts
• Interfere with or disrupt the integrity or performance of the Services
• Use automated systems (bots, scrapers) to access the Services without permission
• Reproduce, duplicate, copy, sell, or resell any portion of the Services
• Transmit any malware, viruses, or harmful code
• Impersonate any person or entity
• Use the Services to send spam or unsolicited communications
• Circumvent usage limits or access controls

6. Intellectual Property

All content, features, and functionality of our Services, including but not limited to text, graphics, logos, icons, software, and the overall design, are owned by Custom Web Tools and are protected by copyright, trademark, and other intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of our Services without our prior written consent.

7. User Data and Content

You retain ownership of any data you input into our tools. By using our Services, you grant us a limited license to process your data solely to provide the Services you request.

You are responsible for ensuring you have the right to use and share any data you input into our tools.

8. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that:

• The Services will be uninterrupted, secure, or error-free
• Results obtained from the Services will be accurate or reliable
• Any errors in the Services will be corrected

Important: Our tools provide estimates and calculations based on the data you provide. These should be used as reference points only and should not be relied upon as the sole basis for business decisions. Always verify critical calculations independently.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CUSTOM WEB TOOLS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM:

• Your use or inability to use the Services
• Any unauthorized access to or use of our servers and/or any personal information stored therein
• Any errors or inaccuracies in our calculations or content
• Any third-party conduct or content on the Services

Our total liability for any claims arising from these Terms or your use of the Services shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless Custom Web Tools and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorneys' fees) arising from your use of the Services or violation of these Terms.

11. Modifications to Services and Terms

We reserve the right to modify, suspend, or discontinue any part of the Services at any time. We may also update these Terms from time to time. We will notify you of significant changes by posting a notice on our website or sending you an email.

Your continued use of the Services after changes take effect constitutes acceptance of the modified Terms.

12. Termination

We may terminate or suspend your account and access to the Services immediately, without prior notice, if you breach these Terms or for any other reason at our sole discretion.

Upon termination, your right to use the Services will immediately cease. Provisions that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.

Any disputes arising from these Terms or your use of the Services shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Custom Web Tools regarding your use of the Services and supersede all prior agreements and understandings.

16. Contact Information

If you have any questions about these Terms of Service, please contact us: